Creativity in Public services

CIPFA_Northern Ireland_transfer to PPT.004I’ll be giving a keynote at the annual conference of the Chartered Institute of Public Finance Accountants (CIPFA) on Wednesday in Belfast. The conference theme is Nothing Ventured, Nothing Gained.

I’ll be talking about Creativity in Public Services: how using the designer’s toolkit of visualisation, empathy and prototyping can help enable public services to overcome fear of failure in the innovation process. I’ll be using examples from recent work with the Scottish Government, the NHS and the Children’s Hospice Association Scotland to demonstrate how real innovation harnesses the skills and knowledge of those who use, deliver and commission services.

Earlier this year, together with the students from the Design for Services programme at DJCAD I ran a very popular workshop on creativity with 145 delegates at CIPFA Scotland’s annual conference.

Details of the forthcoming conference here.

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About Hazel White

Director, Open Change
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